The major problems with
telephony now are that a) phone service
is a strict monopoly, under state and federal regulations
and control, and b) it is a primitive technology.
Using the Internet infrastructure to deliver voice (Voice
over IP, or "VoIP") gives you some big advantages
over using "standard" telephony options.
WebIncome has been testing and using Internet telephony
since 2004. We have tried many applications and
tools, and done hours of research - we are here to help
you get set up and make use of this valuable technology
for your business.
to using the Internet as a telephone:
Lower cost. Have you examined your
phone bill lately? What percentage of your bill
is for actual services, and what percentage is for
taxes and fees? In one example, the basic rate for
the telephone was $14.95 per month; the taxes added
to the bill were $13.75 per month. Calling
from your PC to another PC in your network
does not usually cost you anything. Security.
Any telephone, cell phones in particular, can be
tapped and your calls monitored. You may think that's
just the stuff of spy movies - but what if your
competitor wanted to gather some sensitive information
about your next quarter plans? A few overheard phone
calls could give them an edge. However, some Internet
telephony networks (Skype,
for example) use their own encryption to safeguard
your calls and keep your sensitive information secure.
The only sound an eavesdropper will hear is "bzzzzzzzz."
Unlimited talk time. With PC to
PC phone calling, you have unmetered talk time (remember
free speech? We still have hope...) There are no
limits to how long you can talk, or where you can
call. If you have offices in different states, or
even in different countries, Internet telephony
can keep you in contact without having to monitor
how many minutes you have available. All you need
is for your employees to have Internet access at
their PC's and have a tool like Skype or Viper Networks
installed. Then they are able to make calls as needed,
not as dictated by the budget.
Easy to use.
You don't need to be a computer whiz to make use
of a computer phone system. You need a computer
with a sound card and Internet access (high speed
access is preferable but not mandatory. The higher
speed provides better sound quality.) Plus you need
either speakers and a microphone, or a headset with
a microphone (preferred.) Install the software and
you're ready to talk to other users in the network
- like other employees in different locations either
in the same country or internationally. There is
a move in the industry (VoIP) to set standards so
in future, different network users can call each
encourages our customers to try Internet telephony solutions
- this can give you more freedom for your communications.